Welcome to [Your Company Name]. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our services, including cavity wall insulation, loft insulation, underfloor insulation, air source heat pumps, and energy-saving condensing boilers.
- Personal Information: Name, address, contact details, and property information when you apply for our services or book a survey.
- Usage Data: Information on how you interact with our website or application forms.
- Government Benefits Data: Details you provide to check eligibility for government funding.
- To process your application for insulation or heating services.
- To schedule and conduct free, no-obligation home inspections.
- To evaluate your property and recommend optimal solutions.
- To communicate with you about your application and funding approval.
- To ensure compliance with UK regulations and improve our services.
We process your data based on:
- Consent: When you apply for our services.
- Contractual Necessity: To fulfill our service agreement with you.
- Legitimate Interests: To improve our offerings and ensure security.
- We may share your data with trusted third parties, such as government bodies for funding eligibility or engineers for installation.
- Your information is encrypted and stored securely, with access limited to authorized personnel.
- We do not sell your data to third parties.
We use industry-standard encryption and security measures to protect your data. Your information is 100% encrypted and safe with us.
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time.
To exercise these rights, contact us at [Your Contact Email].
We retain your data for as long as necessary to provide services and comply with legal obligations, typically up to 6 years after your last interaction with us.
Your data is stored within the UK and EEA. No transfers occur outside these regions.
Our website may use cookies to enhance your experience. You can manage cookie preferences through your browser settings.
For questions about this policy or your data, email [Your Contact Email] or write to [Your Company Address].
We may update this policy periodically. The latest version will be posted on our website.
Last Updated: June 28, 2025